Every decision without a written rule ends up as a message on one person device.TL;DRIf you run two or more locations, the delay in your numbers is a symptom. The problem is that decisions still route through you, so nothing moves at a branch until you reply. Business process automation services close that gap in a fixed order. Document the decision. Name who owns it. Set the rupee limit. Then enforce it inside the system you already own.Run the 30 day absence test before you shortlist anybody. What breaks while you are away tells you what to automate, and in…